Terms of use and privacy policy

Aroi Restaurants

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Legal Notice

By browsing the site aroi.restaurant, you acknowledge having read these legal notices and agree to respect them.

Editing the site

Le site aroi.restaurant est édité par ComAdvisor Thailand (Outsourcify Co., Ltd.)
ComAdvisor Thailand (Outsourcify Co., Ltd.)
Thonglor Rd, 117 Soi Sukhumvit 55
Khlongtan Nua, Wattana
Bangkok, 10110 (Thailand)

Intellectual Property

All the present contents, such as texts, graphics, logos, images, photographs, videos present on this site are, except contrary mention, the property of ComAdvisor Thailand

Use of the data

The company collects various data (name of the contact, name of the restaurant, email, phone number etc...) when you fill in a form on our site. This information is necessary for our company to process your request.
They are recorded in our customer file and can give rise to the exercise of the right of access and rectification with our customer service at
+66 (0)82 842 0575.
This information is not shared with third parties.

Cookies

One or more "cookies" may be placed on the hard drive of the computer of visitors to the site in order to facilitate their connection to the site, the management of accounts or to keep track of their settings. These cookies may also allow us to better understand what interests you on our site and to offer you relevant content through our advertising partner Adroll. Cookies do not collect personal information such as a visitor's name, email, address or phone number. No correlation is made between these cookies and any personal information that ComAdvisor Thailand may hold.

Responsibilities

The information provided on the platform www.aroi.restaurant is for information purposes.
The accuracy, completeness, timeliness of information disseminated on aroi.restaurant can not be guaranteed.
You are solely responsible for the use of the site aroi.restaurant and its contents.
The site aroi.restaurant can not be held responsible for a use not in accordance with the standards of the laws in force, the website or its contents.
This site may include information provided by external companies or hyperlinks to other sites that are not managed by aroi.restaurant and ComAdvisor Thailand.
The existence of a link from aroi.restaurant to another site does not constitute a validation of that site or its content.
Any message published, in general, remains the sole responsibility of its author.

Hosting

Digital Ocean Company

1. GENERAL DISCLAIMER

1.1 The company ComAdvisor Thailand
(hereinafter, "Com Advisor SAS" or referred to as the "Data Processors", respect the privacy of its users (hereinafter, the "Users"). We also refer to the consumer users of the service as "customer(s)" and the restaurants, restaurateurs as "Professionals"
1.2 The Data Processors process the personal data that are transmitted to them in accordance with the legislation in force in Thailand, on the protection of individuals with regard to the processing of personal data and on the free movement of data (hereinafter, the "General Regulation on Data Protection").
1.3 Access to the site aroi.restaurant (hereinafter, the "Site") implies full and unreserved acceptance by the User of this Privacy Policy (hereinafter, the "Privacy Policy"), as well as its general terms of use (hereinafter, the "TOU") and the policy on cookies (hereinafter, the "Cookie Policy").
1.4 The User acknowledges having read the information below and authorizes the Data Processors to process, in accordance with what is specified in the Privacy Policy, the personal data that he/she communicates on the Site within the communicates on the Site in the context of the service provided by the Processors on its Site (hereinafter, the "Service").
1.5 The Privacy Policy applies to all pages hosted on the Site and for the records of this Site. It does not apply to pages hosted by third parties to which the Data Processors may link and whose privacy policies may refer to and whose privacy policies may differ. The Data Processors responsible for any data processed on or by these sites. data processed on or by these sites.

2. PERSONAL DATA PROCESSORS

2.1 Access to the Site takes place without having to provide personal data, such such as name, surname, postal address, e-mail address, etc.
2.2 As part of the Service, the User may be required to transmit certain personal data. In this case, the persons responsible for processing this data are:
Com Advisor, SAS au capital de 10 645€, immatriculée au RCS de Nice sous le numéro 818 001 844, Ayant son siège social au 21 avenue Simone Veil, 06200 Nice. [email protected]
2.3 Any questions or requests regarding the processing of such data may be addressed to [email protected].

3. DATA COLLECTED

3.1 By filling in the registration form on the Site and/or by using the Service (reservation in a restaurant), the User allows, in particular, the Data Processors to record and store, for the purposes mentioned in point 4, the following information: - identification data, such as name and surname, e-mail address, postal code, a message and telephone number; - communications between the User and the Processors;
3.2 The User also authorizes the Data Processors to record and store, for the purposes mentioned in point 4: - information voluntarily submitted by the User for a purpose specified in the Privacy Policy, the General Terms and Conditions of Use (hereinafter, the "GTCU"), the Cookie Policy, on the Site or in any other communication media used by the Data Processors; - additional information requested by the Data Processors from the User in order to identify him or her or prevent him or her from violating any of the provisions of the Privacy Policy;
3.3 In order to facilitate navigation on the Site as well as to optimize technical management, the Site may use "cookies". These "cookies" record in particular: - the User's browsing preferences; - the date and time of access to the Site and other traffic data; - the pages consulted; All information relating to "cookies" is included in the Cookie Policy of the Data Processors.
3.4 When the User accesses the Site, the servers consulted automatically record certain data, such as: -the type of domain with which the User connects to the Internet; -the IP address assigned to the User (when connecting); -the date and time of access to the Site and other traffic data;
-location data or other communication data;
-pages viewed;
-type of browser used; -the platform and/or operating system used;
-search engine as well as the keywords used to find the Site;
-browsing preferences; -communication preferences.
3.5 No nominative data that could identify the User is collected through cookies and servers consulted. This information is kept only for statistical purposes and to improve the Site.
3.6 We use the subscription-based online payment gateway of Stripe.

4. PURPOSE OF THE PROCESSING

4.1 The Site collects, records and uses the data of its Users in particular for the following purposes: - to establish, perform and conduct the contractual relationship with the User; - to analyze, adapt and improve the content of the Site;
- to provide the Service;
- to allow the User to receive messages;
- to facilitate the provision and use of the Site
- to personalize the User's experience on the Site ;
- to respond to requests for information;
- for possible marketing actions and promotions offered by the Data Processors to Users who have given their consent;
- to inform them about changes to the Site and its features;
- for any other purposes for which the User has expressly given consent.
4.2 Regarding the online reservation procedure, the client acknowledges having obtained the necessary and/or additional information to make the reservation with full knowledge of the facts. The reservation is deemed to be formed upon receipt of the confirmation (which may be by email, sms, or following the customer's click on a link). The client agrees, prior to any reservation, to complete the information requested on the reservation request.The client attests to the truthfulness and accuracy of the information transmitted.
4.3. The customer is solely responsible for its choice of professional and any services offered and their adequacy to its needs, so that the responsibility of aroi.restaurant and the company ComAdvisor Thailand can not be sought in this regard.
4.4 Any reservation that is inoperative, incomplete or fraudulent for a reason attributable to the customer will result in the cancellation of the reservation at the expense of the customer, without prejudice to any civil or criminal action against the latter. Neither the restaurant concerned nor the ComAdvisor company could be penalized on this matter.
4.5 The client will immediately receive an email from Com-advisor confirming that his reservation has been taken into account by the professional
4.6 The modification or cancellation of the reservation can be made directly with the establishment, whose contact details are specified on the confirmation of the reservation sent by e-mail.
4.7 aroi.restaurant and ComAdvisor Thailand do not offer any guarantee, of any kind, in case of cancellation, for any reason whatsoever, of one of the parties, namely the restaurant professional or the customer.

5. RIGHTS OF THE AFFECTED PERSON

5.1 According to the regulations on the processing of personal data, the User has the following rights: Right to be informed of the purposes of the processing (see above) and

6. DURATION OF RETENTION

6.1 The Data Controllers will retain the personal data of its Users for as long as is necessary to achieve the purposes pursued (see point 4).
6.2 The Data Controllers may also continue to hold personal data relating to the unsubscribed User, including any correspondence or requests for assistance addressed to the Data Controllers, in order to be able to respond to any questions or complaints addressed to it subsequent to the use of the Service, and in order to comply with all applicable laws, including tax laws.

7. CLAIM TO THE SUPERVISORY AUTHORITY

The User is informed that he/she has the right to file a complaint with the relevant supervisory authorities.

8. SECURITY

8.1 The Data Controllers have taken appropriate organizational and technical measures to ensure a level of security appropriate to the risk and to ensure that the servers hosting the processed personal data prevent, as far as possible: - unauthorized access to or modification of such data; - improper use or disclosure of such data; - unlawful destruction or accidental loss of such data.
8.2 In this regard, employees of the Data Controllers who have access to such data, are subject to a strict obligation of confidentiality. However, the Data Processors shall in no way be held liable in the event of misappropriation of such data by a third party despite the security measures adopted.
8.3 Users agree not to commit any acts that may be contrary to this Privacy Policy, the TOS, the Cookie Policy or, in general, the law. Violations against the confidentiality, integrity and availability of computer systems and the data that is stored, processed or transmitted by these systems, or the attempt to commit any of these violations, are punishable by law.

9. COMMUNICATION TO THIRD PARTIES

9.1 The Data Processors consider personal data as confidential information. It will not disclose it to third parties under conditions other than those specified in the Privacy Policy, such as to achieve the purposes referred to and defined in point 4, or under the conditions in which it is obliged by law.
9.2 The Data Processors may transmit to third parties the personal information of its Users to the extent that such information is necessary for the performance of a contract with its Users. In this case, these third parties will not communicate this information to other third parties, except in one of the following two situations: - communication by such third parties of such information to their suppliers or subcontractors to the extent necessary for the performance of the contract; - where such third parties are required by applicable regulations to communicate certain information or documents to the competent anti-money laundering authorities, as well as generally to any competent public authority.
9.3 The communication of such information to the aforementioned persons shall, in all circumstances, be limited to what is strictly necessary or required by applicable regulations.

10. DIRECT MARKETING

10.1 Personal data will not be used for direct marketing purposes for items or services other than those to which the User has already subscribed, unless the User has given prior explicit consent by ticking the boxes provided for this purpose ("opt-in").
10.2 When the User has given his consent to the use of this information for direct marketing purposes, he retains the right to oppose such use at any time, on request and free of charge. To do this, the User simply sends a request to the following address : [email protected].

11. NOTE REGARDING MINORS

Persons under the age of 18 and persons who do not have full legal capacity are not allowed to use the Site. The data controllers ask them not to provide their personal data to the data controller.

12. UPDATES AND CHANGES TO THE PRIVACY POLICY

12.1 By means of information to the Users through an email, the Site or otherwise, the Data Processors may have to modify and adapt the Privacy Policy, in particular in order to comply with any new applicable legislation and/or regulations, recommendations and best practices of the Thailand Data Protection Committee.

13. VALIDITY OF CONTRACTUAL CLAUSES

13.1 The failure of the Data Processors to rely at any time on any provision of the Privacy Policy shall not be construed as a waiver of any subsequent rights under it.
13.2 The invalidity, lapse or unenforceability of any or all of the foregoing or following provisions shall not render the entire Privacy Policy invalid. The provision that is wholly or partially invalid, lapsed or unenforceable shall be deemed unwritten. The Data Processors undertake to substitute another provision for such provision that will, to the extent possible, pursue the same objective.

14. APPLICABLE LAW AND JURISDICTION

14.1 The validity, interpretation and/or performance of the Privacy Policy shall be governed by Thai law, to the fullest extent permitted by applicable rules of private international law.
14.2 In the event of any dispute relating to the validity, interpretation or performance of the Privacy Policy, the Courts and Tribunals of Bangkok shall have exclusive jurisdiction, to the fullest extent permitted by applicable rules of private international law and civil procedure.
14.3 Before taking any steps towards the judicial resolution of a dispute, the User and the Data Processors undertake to attempt to resolve it amicably. To this end, they shall first contact each other, before resorting, if necessary, to mediation, arbitration, or any other alternative dispute resolution method.