Got a Nagging Question Keeping You on the Fence?

How am I supposed to trust another tech promise—fair enough. Below are the real answers, no fine print, so you can decide if moving forward feels lighter than staying stuck.

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Frequently Asked Questions

What is Aroi and how does it help Thai restaurants?

Aroi is the commission-free, Bangkok-built restaurant platform that turns your phone, website and Google listing into a 24/7 booking engine. In one dashboard you get:

  • Real-time table inventory (no double-books)
  • Auto guest-profiles (birthdays, allergies, spend)
  • AI no-show shields (deposit + reminder)
  • Review rescue (private feedback → public 5-stars) Bottom line: more covers, less manual work, zero % commission. Fair enough to see a 5-min demo?

How quickly can I start taking bookings with Aroi?

48 hours from “yes” to “fully live”.

  1. We import your menu (Excel, PDF, photo of napkin—whatever you’ve got)
  2. Brand your widget (logo, colours, upsell prompts)
  3. Go live on website + Google Reserve While competitors quote 12-week roll-outs, you’ll be welcoming tonight’s diners before next week’s rota is printed. Ready to open the doors tomorrow?

Do I need to pay any commission with Aroi?

Zero. Zip. Nada. We charge a flat monthly fee—think of it as Netflix, not Grab. Whether you do 50 or 5,000 covers, you keep every baht of food & beverage sales.

“How much extra profit is that per month?” Calculate it now—then book the demo.

Can I export my guest data if I decide to leave?

Absolutely—your data, your asset. One click exports:

  • Guest profiles (emails, birthdays, spend)
  • Reservation history
  • Marketing lists No lock-in, no ransom fees. Fair enough to start when you know you can walk away freely?

What kind of support will I receive?

Bangkok-based humans who pick up or reply quickly - not tickets lost in a US queue. Channels: 📞 Hotline (02-xxx-xxxx) 📱 LINE @Aroi 💬 Live Chat In-App Chat We know Bangkok traffic, tourist peaks, and Songkran closures. How fast could you fix tonight’s issue with that kind of backup?

How does Aroi reduce no-shows?

Triple-lock:

  1. Auto-confirmation SMS (30 min after booking)
  2. Reminder 24 h + 2 h before (with one-tap re-schedule)
  3. Optional pre-paid deposit (fully integrated) Result: 38 % fewer empty tables across 600+ venues. What would 4 recovered covers per night do to your month-end?

Does Aroi integrate with my POS?

Yes—Square, Toast, Lightspeed, FoodStory, POS365 and more via open API. Orders, receipts & guest notes sync live; no double entry, no extra hardware. How many keystrokes would that save your cashiers nightly?

Can I personalise marketing campaigns?

Behaviour-based automations: 🎂 Birthday desserts (auto-sent 7 days before) 🌧️ Rainy-day coupons (weather API trigger) 😞 We-miss-you vouchers (90-day lapsed) All brand-matched, GDPR-safe, conversion-tracked. Imagine your name popping up on their phone with the exact offer they wanted—fair?

Is Aroi compliant with Thai tax regulations?

Fully. Built-in VAT invoice format, PDF & email delivery, PP.30-ready export. No work-arounds, no extra plugins. One less thing for your accountant to chase—sound good?

What happens if my internet goes down?

Offline mode kicks in automatically.

  • Local cache takes bookings
  • Syncs when connection returns
  • SMS confirmations queue & send later Your service never stops—how much calmer would that make tonight’s service?